Website Visitor Privacy Notice
This Privacy notice is issued by Louisa Ghevaert Associates Ltd and sets out:
- What data we collect from you.
- How we use it.
- Why we need it.
- Who we share it with.
- How long we keep it for.
Who does this notice apply to?
This notice applies to any person who accesses our website.
What data we collect?
Data you type into an Enquiry form – your name, address, contact details and specific details related to your enquiry.
Data you enter into Booking forms – your name, job title, address and contact details.
Data you enter into any Opt-In or Newsletter Sign Up forms – your name, email address and areas of our business you are interested in hearing about.
What do we do with the information and why do we need it?
Information you submit on our website is used for the purposes of replying to your enquiry and to provide our services to you.
We may also use the details of your enquiry for analytical purposes, to improve the services we offer and better understand our clients’ needs.
If you specifically opt-in to receive news and updates via email when you submit enquiries or communicate with us via our website, we may periodically send promotional emails about our services, updates or other information which we think you may find interesting using the email address which you have provided.
Who has access to the data?
The anonymous website usage data is only available to our director(s), shareholder(s) and senior employees.
Data you enter into forms on the website is available to all of our staff.
If you consent to receive any email or marketing materials we send your data will be shared with our email service provider for the purpose of sending electronic newsletters and invites to events we are either involved in or organising
How long do we keep your data for?
Anonymous statistical website data is kept indefinitely. You cannot be identified from this data and it poses no risk to you.
Due to the sensitive nature of the advice we provide, we recognise that potential clients may need to take their time in deciding whether to proceed with their enquiry. For this reason we keep information regarding potential enquiries for up to 24 months. Please let us know however if you decide that you do not want to proceed with your enquiry and would like us to delete your Personal Data and we will make sure that we do so.
If after 24 months your enquiry has not lead to us providing our services to you then your data is anonymised and poses no risk to you.
If you opt-in to any newsletter we send, we will keep your name and email address until you unsubscribe. If you unsubscribe your email address may be added to a suppression list to prevent us marketing to you in future.
If you would like any further information, please contact us at firstname.lastname@example.org.